Shipping Policy

Shipping & Delivery Information – Cosify

At Cosify, we aim to deliver your orders quickly, securely, and without hassle. Please read our shipping policy carefully to understand how your orders are processed and delivered.

1. Order Processing Time

  • Orders are processed within 24–48 hours after confirmation.

  • Orders placed on weekends or public holidays are processed on the next business day.

  • An order confirmation email will be sent after your purchase, containing your order details.

2. Shipping Time & Estimated Delivery

We provide standard shipping across India. Estimated delivery timelines are:

Region Estimated Delivery Time
Metro Cities (Delhi, Mumbai, Bangalore, etc.) 4–7 Business Days
Tier 2 & Tier 3 Cities 5–9 Business Days
Rural Areas 7–12 Business Days

🚀 Expedited shipping (2–4 business days) may be available for an additional fee—check availability at checkout.

📦 Note: Delivery times may vary due to factors such as weather, courier delays, or peak demand during festivals and sales.

3. Tracking Your Order

  • Once shipped, you’ll receive a tracking number via email/SMS.

  • You can track your package through the provided tracking link or on our Order Tracking Page.
    📌 Please allow up to 24 hours for tracking information to update after shipment.

4. Shipping Partners

We work with reliable logistics providers including Delhivery, Bluedart, Ekart, Xpressbees, and India Post to ensure smooth deliveries.

5. Address & Delivery Issues

  • Please provide accurate shipping details during checkout.

  • Orders with incorrect addresses may fail delivery and could incur re-shipping charges.

  • If your package is returned due to an incorrect address, re-shipping costs will be borne by the customer.

6. Lost, Stolen, or Damaged Shipments

  • If your order is lost or delayed, contact support@cosify.in within 7 days of the estimated delivery date.

  • For damaged items, email clear photos of the product and packaging within 48 hours of delivery to support@cosify.in. We’ll review the case and arrange a replacement or refund.

7. International Shipping

Currently, we only deliver within India. International shipping is not available at this time.

8. Contact Us

For shipping-related queries, reach out to us:
📧 Email: support@cosify.in
📞 Phone: +91-9660833792
🕒 Support Hours: Monday to Saturday, 10 AM – 6 PM

📌 This policy may be updated from time to time based on company decisions or courier service changes. Please check periodically for the latest version.